Privacy Policy

PRIVACY POLICY - CALI DREAM CONSTRUCTION

Effective Date: December 29, 2025

Last Updated: December 29, 2025

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INTRODUCTION

Cali Dream Construction ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website calidreamconstruction.com, use our mobile applications, interact with our social media pages, or engage our construction services.

Please read this Privacy Policy carefully. By accessing or using our Site and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

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COMPANY INFORMATION

Cali Dream Construction

CSLB License #1054602

Address: 2802 Paseo Del Sol, Escondido, CA 92025

Phone: (858) 434-7166

Email: [email protected]

Website: calidreamconstruction.com

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1. INFORMATION WE COLLECT

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Request a free estimate or consultation

• Fill out a contact form

• Subscribe to our newsletter

• Schedule an appointment

• Sign a construction contract

• Communicate with us via phone, email, or text message

This information may include:

• Contact Information: Name, email address, phone number, mailing address

• Project Information: Property address, project type, budget range, timeline

• Financial Information: Payment details (processed securely through third-party processors)

• Communication Records: Emails, text messages, voicemails

• Property Information: Photos, videos, measurements, permits

1.2 Information Collected Automatically

When you visit our Site, we automatically collect:

• Device Information: IP address, browser type, operating system

• Usage Data: Pages viewed, time spent on pages, links clicked

• Location Data: General geographic location based on IP address

• Cookies and Tracking: Information collected through cookies and similar technologies

1.3 Information from Third Parties

We may receive information from:

• Social Media Platforms: Facebook, Instagram, YouTube interactions

• Advertising Partners: Conversion data from Meta advertising

• Lead Generation Partners: Calculator tools, home improvement directories

• Public Records: Property records, permit information

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2. HOW WE USE YOUR INFORMATION

2.1 Providing Our Services

• Respond to your inquiries and provide estimates

• Schedule consultations and site visits

• Execute construction projects

• Process payments and invoices

• Obtain necessary permits and inspections

• Communicate project updates

2.2 Business Operations

• Improve our website and user experience

• Analyze usage patterns and optimize services

• Maintain records for legal compliance

• Protect against fraud

2.3 Marketing and Communications

• Send promotional emails (with your consent)

• Display targeted advertisements

• Share project photos and testimonials (with permission)

2.4 Legal Compliance

• Comply with applicable laws and regulations

• Respond to legal requests

• Enforce our terms and conditions

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3. THIRD-PARTY SERVICES AND INTEGRATIONS

3.1 YouTube and Google Services

We use YouTube to host and share educational construction videos and project showcases. Our YouTube channel (@calidreamconstruction) features completed projects and helpful content for homeowners.

YOUTUBE DATA API USAGE: Our use of YouTube Data API Services is subject to Google's Privacy Policy (https://policies.google.com/privacy). We use the YouTube API solely to upload and manage our own video content. We do NOT access, collect, or store any personal YouTube data from visitors or subscribers.

We also use:

• Google Analytics to understand how visitors use our Site

• Google Ads to display advertisements

3.2 Meta (Facebook & Instagram)

We use Meta services for:

• Social media marketing on Facebook and Instagram

• Running targeted advertising campaigns

• Tracking conversions from our ads

• Managing our business pages

META PIXEL: Our Site uses the Meta Pixel to measure advertising effectiveness and customize audiences. Meta's Privacy Policy: https://www.facebook.com/privacy/policy/

3.3 Communication Services

• Twilio: SMS notifications and reminders

• Google Workspace: Email communications

3.4 Payment Processing

We use secure third-party payment processors (Stripe, Square, PayPal). We do NOT store your complete credit card information on our servers.

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4. COOKIES AND TRACKING TECHNOLOGIES

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit websites. We use cookies to:

• Remember your preferences

• Understand how you use our Site

• Improve your experience

• Deliver relevant advertisements

4.2 Types of Cookies We Use

• Essential Cookies: Required for Site functionality (session duration)

• Analytics Cookies: Understand Site usage (up to 2 years)

• Marketing Cookies: Deliver targeted ads (up to 2 years)

• Preference Cookies: Remember your settings (up to 1 year)

4.3 Managing Cookies

You can control cookies through your browser settings. To opt out of interest-based advertising:

• Google: ads.google.com/settings

• Meta: facebook.com/settings/?tab=ads

• General: optout.aboutads.info

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5. HOW WE SHARE YOUR INFORMATION

WE DO NOT SELL YOUR PERSONAL INFORMATION TO THIRD PARTIES.

We may share your information with:

5.1 Service Providers

Trusted providers who assist with website hosting, email communications, payment processing, and marketing. They are contractually obligated to protect your information.

5.2 Business Partners

With your consent, we may share project photos and testimonials for marketing purposes.

5.3 Legal Requirements

We may disclose information if required by law, court order, or to protect our rights, prevent fraud, or ensure safety.

5.4 Business Transfers

If involved in a merger or acquisition, your information may be transferred. We will notify you of any such change.

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6. DATA SECURITY

We implement appropriate security measures including:

• SSL/TLS encryption for data in transit

• Secure password policies

• Limited access to personal information

• Regular security assessments

• Employee training on data protection

While we strive to protect your information, no method of transmission is 100% secure.

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7. DATA RETENTION

We retain your personal information for as long as necessary to:

• Provide our services to you

• Comply with legal obligations

• Resolve disputes

Retention periods:

• Contact form submissions: 3 years

• Project records: 7 years (legal requirement)

• Financial records: 7 years (tax requirement)

• Marketing communications: Until unsubscribe

• Website analytics: 26 months

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8. YOUR PRIVACY RIGHTS

8.1 California Residents (CCPA/CPRA)

California residents have the following rights:

• Right to Know: Request what personal information we collect, use, and share

• Right to Delete: Request deletion of your personal information

• Right to Correct: Request correction of inaccurate information

• Right to Opt-Out: Opt out of sale or sharing of personal information

• Right to Non-Discrimination: We will not discriminate for exercising your rights

WE DO NOT SELL YOUR PERSONAL INFORMATION.

To exercise your rights, contact us at:

• Email: [email protected]

• Phone: (858) 434-7166

We will respond within 45 days.

8.2 All Users

Regardless of location, you may:

• Access: Request a copy of your personal information

• Update: Correct or update your information

• Delete: Request deletion (subject to legal requirements)

• Opt-Out: Unsubscribe from marketing communications

• Withdraw Consent: Withdraw previously given consent

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9. CHILDREN'S PRIVACY

Our Site and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from your child, please contact us immediately.

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10. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

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11. TEXT MESSAGE (SMS) COMMUNICATIONS

By providing your phone number and opting in, you consent to receive SMS communications regarding:

• Appointment reminders and confirmations

• Project updates and status notifications

• Responses to your inquiries

Message frequency varies. Message and data rates may apply.

To opt out, reply STOP to any message or contact us at (858) 434-7166.

For help, reply HELP.

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12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date. We encourage you to review this policy periodically.

For material changes, we will notify you by:

• Posting a notice on our Site

• Sending an email to registered users

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13. CONTACT US

If you have questions about this Privacy Policy, please contact us:

Cali Dream Construction

Email: [email protected]

Phone: (858) 434-7166

Address: 2802 Paseo Del Sol, Escondido, CA 92025, USA

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14. ADDITIONAL DISCLOSURES

Do Not Track Signals: Our Site does not currently respond to Do Not Track signals.

California Shine the Light Law: California residents may request information about disclosure of personal information to third parties for direct marketing. Contact [email protected].

Nevada Residents: Nevada residents may opt out of sale of personal information. We do not currently sell personal information as defined under Nevada law.

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15. CONSENT

By using our Site and services, you consent to this Privacy Policy. If you do not agree, please do not use our Site or services.

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© 2025 Cali Dream Construction. All Rights Reserved.

CSLB License #1054602

This Privacy Policy was last updated on December 29, 2025.

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